We are here to make our consumers smile. For us, consumer centricity also means protecting our consumer’s data and encouraging fair competition. In this way, we strive to offer attractive products at fair prices. For us, innovation and compliance go hand in hand. In order to achieve sustainable success, we at BSH promote a corporate culture in which every single employee lives compliance and actively takes responsibility for his or her actions.
We are committed to acting responsibly and lawfully with each other and in our dealings with our environment, especially with our consumers and business partners. We have also anchored this principle in our code of conduct, the Business Conduct Guidelines.
Respect for human rights is an integral part of our corporate values. We take our responsibility along the value chain with regard to human rights due diligence very seriously and, as part of the Bosch Group, have formulated our understanding in a joint declaration of principles with Robert Bosch.
Our global compliance organization with contact persons in all countries supports our employees in acting lawfully and with integrity. Our value-oriented, modern Compliance Management System specifies measures and processes and in this way provides protection for BSH and its employees as well as for our consumers and business partners.
To report non-compliant activities, violations of laws or BSH internal rules you can use our whistleblower system "Trust and Tell" or the BSH lawyer of trust. According to the requirements of law, your report will be handled confidentially. As whistleblower you may not suffer any unjustified disadvantages as a result of your reporting.
You can use our whistleblower system "Trust and Tell" to report confidentially and anonymously. If you would like to keep your identity confidential, you can set up a postbox for anonymous communication with the BSH Compliance Investigations Team (e.g. for clarifications and exchange of information).
SUBMIT A REPORT VIA TRUST AND TELL
To report a Compliance violation, you can also contact BSH's lawyer of trust, an external lawyer. If you prefer to remain anonymous, he will not share your identity with BSH.
Dr. Karl Sidhu, LL.M.
Phone: +49 89 244 133 4 60
Mobile: +49 176 225 74 526
The BSH Group is committed to acting responsibly and lawfully and respects international human rights as core values. In order to effectively protect them in our business activities and in our supply chains, we pursue a comprehensive human rights due diligence approach.
An essential element of our approach is an effective grievance mechanism. It offers rights holders the opportunity to report possible human rights or environmental risks or violations directly, for example with regard to working conditions, discrimination, or environmental pollution. Our employees process all grievances in an independent, impartial and confidential manner.
Our grievance procedure helps us identify and address critical issues, as well as uncover systemic challenges, at an early stage. We therefore view it as a vital source of information that helps us to constantly improve our human rights due diligence.
Our rules of procedure detail the various reporting channels as well as the principles and the process of our grievance mechanism.
BSH is committed to socially and ecologically responsible conduct.
Social and environmental impacts may also occur outside of our own business, in our global product supply chains. It is our goal to meet our consumers’ expectations of a product that has been created in a socially and ecologically responsible manner, and to fulfil human rights and environmental due diligence obligations along the supply chain.
A common understanding of responsible behaviour therefore is the basis of our collaboration with our suppliers, who are committed to the BSH supplier code of conduct.
Supplier code of conduct
The BSH supplier code of conduct is based on the UN Global Compact, the International Bill of Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, the UN Guiding Principles on Business and Human Rights, and the OECD Guidelines for Multinational Enterprises.
The BSH supplier code of conduct requires the observance of all applicable laws and regulations and further contains the following topics and principles:
To ensure compliance along the supply chain, BSH suppliers also commit their sub-suppliers to the principles of the BSH supplier code of conduct.
Globalization is both a blessing and a challenge. To ensure that it would benefit all people worldwide, the then UN Secretary-General Kofi Annan launched the UN Global Compact. It is aimed especially at commercial enterprises that want to deal responsibly with globalization and act in the interest of people. Overall, the UN Global Compact initiated by the United Nations includes ten principles of behavior, that have guided BSH's actions since 2004: Their central focus is on topics such as the rights of employees and human rights, environmental protection and anti-corruption.
All information about the UN Global Compact
We’re dedicated to environmental sustainability at BSH. Because every single one of BSH’s 39 factories is ISO 14001 certified (International Organization for Standardization).
We have also secured certifications in compliance with the ISO 50001 standard for energy management for all of our production sites in the EU, in Turkey and in China.
All BSH factories are certified according to the international ISO 9001 standard for quality management systems.
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